Current operational status of Carbonly services. Reports on the platform, document processing pipeline, API, MCP server, and integrations.
Web application, REST API, document ingestion (email and OneDrive sync), AI document extraction pipeline, emission factor library, compliance report generation, Carbonly Co-Pilot, MCP server, webhook delivery. Any service disruption is reported here with scope, impact, and resolution timeline.
Carbonly maintains public incident records for major disruptions. Every incident includes root cause analysis and remediation steps. For customer impact questions or data integrity concerns, email hello@carbonly.ai.
Carbonly's Australian region is hosted on AWS Sydney (ap-southeast-2). All customer data stays within Australian sovereign infrastructure unless the customer explicitly configures a different region. TLS 1.2/1.3 in transit, AES-256 at rest. Multi-tenant isolation at the database level.